Tuesday May 15, 2012 – Tuesday May 15, 2012
350 Smith Ranch Road
Map and Directions | Register
Description:
TIME: 12:00 pm – 1:30pm
WHERE: Mcinnis Park 350 Smith Ranch Road, San Rafael, CA 94901
PHONE: (415) 491-5959
TOPIC: Congratulations, You Are A Manager! Now What?
Lunch Choices (please indicate when registering): Tex-Mex Salad with Grilled Chicken or Petite New York Steak with Cesar Salad
Topic: Congratulations, You Are A Manager! Now What?
Speaker: Ruth Ross Principal at R Squared Resources, HR Consulting
The number one reason people leave a company is because of their manager. This data point has been consistent for years now, yet company leaders continue to keep their heads in the sand about the issue. The fact is, every minute of every day someone around the world is tapped on the shoulder and told: “congratulations you are a manager”. Along with this comes an assumption that this new manager suddenly wakes up the next day knowing how to coach and provide feedback to employees, write effective performance reviews, handle a complex leave of absence or deal with a harassment complaint. Unfortunately there are very few people that instantly wake up with this knowledge. Companies who don’t make it a point to communicate with their managers and provide appropriate training for them are setting these key employees up for failure. Not focusing on the needs of your managers will ultimately negatively impact the bottom line of your organization.
Come to the meeting prepared to talk about the challenges you see facing managers today so we can share, discuss & ultimately learn from each other.
Learning outcome:
- Learn why a manager is like an accordion…
- Discuss how to get your senior leaders to pay attention to the needs of their front line mangers
- Understand the three types of employee engagement and learn why one of them is a silent killer that is currently eating away at the foundation of your organization
- Gain insight into the simple solutions to improving the quality of your managers
- Come away with a list of the seven things a successful manager consistently does
- Learn why “It’s About TYME” to Thank Your Manager’s Everyday!
Bio:
Ruth Ross is a strategic human resources executive who has over 30 years of experience with top Fortune 100 companies. Her areas of expertise include leading organizations through change, managing through mergers, acquisitions and divestitures, designing award winning retention programs, manager coaching and development, culture integration, employee engagement and leadership development.
Prior to starting her own firm, Ruth was the Executive Vice President of Human Resources for the Corporate Finance organization at Wells Fargo. At Wells, she managed all HR activities for the company’s finance group including merger integration, employee relations, compensation, talent management, diversity, leadership and management development. Ruth was recruited to San Francisco in 1996 to join Charles Schwab as the Vice President of HR for two key business units. She then created the HR Policies & Practices group where she ran Employee Relations, HR Policy, HR Metrics and Pre-Eminent Employer Initiatives for the entire Company before joining Wells Fargo in 2002.
During the years she was living in New York, Ruth led human resources for major divisions of American Express/Shearson Lehman Brothers ; PaineWebber; Citibank and Estee Lauder.
Throughout her career, Ruth has been a frequently requested speaker at industry conferences and has been quoted in numerous publications.
Email ruth@rsquaredresources.com
Website www.rsquaredresources.com
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